Telephone systems have advanced to meet every need of modern businesses. Analogue systems, built on standard copper cables and POTS phones, are reliable, have good sound quality and the basic functions required of a phone. Because of the limited functions, these systems are relatively cheap, but they can have high costs in the long run, due to the lack of flexibility.
Digital systems are more modern. Digital PBXs are designed with a structure that allows adding functions and capabilities. Most modern PBX systems are 100% IP and software based. These systems have full flexibility for changes, additions and moves, as well as the ability to integrate with other software used by the company.
The choice of telephone system reflects the unique vision and needs of the company or organization that uses it. RATECH helps you understand these needs and fulfill them with the telephone system suitable for you.
Our most used solutions are PBXs with small, middle and large capacities, and IP call center solutions.
The IP PBX solutions fit perfectly to your company with their convenient features and services including remote office applications, video call, conferencing, HD audio quality, voicemail to email, fax over IP and wireless applications, which meets the continuously changing and developing needs of different size of businesses.
The IP call center solutions are suitable for the use of all public and private institutions. They are flexible and cost-effective solutions that include all required components to the businesses that aim at establishing a more effective communication with their customers and increasing the customer satisfaction.
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